Our refund and returns policy extends for a duration of 30 days from the date of your purchase. Should 30 days have passed since your purchase, regrettably, we cannot offer a full refund or exchange. For eligibility for a return, the item must remain unused and in the same condition as received, alongside its original packaging. Certain categories of goods are exempt from being returned. These include perishable items such as food, flowers, newspapers, or magazines. Additionally, we do not accept intimate or sanitary goods, hazardous materials, or flammable liquids or gases. Furthermore, the following items are non-returnable: Gift cards Downloadable software products Some health and personal care items To initiate a return, a receipt or proof of purchase is required. Please refrain from returning the purchased item directly to the manufacturer. Partial refunds may be granted under specific circumstances: Books with obvious signs of use Opened CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record Items not in their original condition, damaged, or missing parts for reasons not attributed to our error Items returned more than 30 days post delivery Refunds Upon receipt and inspection of your returned item, you will be notified via email regarding the approval or rejection of your refund. An approved refund will be processed, and the credit will be applied to your original method of payment within a specified timeframe. Should there be delays or a missing refund, we advise the following steps: Recheck your bank account Contact your credit card company Reach out to your bank Should the refund still not be received, please contact us at info@boatsandengines.com. Sale Items Refunds are applicable only to regular-priced items. Sale items are non-refundable. Exchanges We facilitate exchanges solely for defective or damaged items. If you require an exchange for the same item, please email us at info@boatsandengines.com.com and dispatch your item to: 150 SE 3rd Ave #434, Fort Lauderdale, FL 33301. Gifts For items marked as gifts and shipped directly to you, a gift credit equivalent to the returned item’s value will be provided upon receipt. If the item was not marked as a gift during purchase or the order was shipped to the purchaser for later gifting, the refund will be credited to the gift giver. Shipping Returns To return a product, mail it to: 150 SE 3rd Ave #434, Fort Lauderdale, FL 33301 You are responsible for the shipping costs of the returned item, which are non-refundable. Any refund will deduct the return shipping expenses. The time taken for the exchanged product to reach you may vary based on your location. For higher value items, consider using a trackable shipping service or opting for shipping insurance as we cannot guarantee the receipt of returned items. For any inquiries or assistance regarding refunds and returns, contact us at info@boatsandengines.com